At LESCOJA CORPORATION (LESCOJA), we respect your privacy. It is LESCOJA.s policy to take reasonable measures to respect your privacy. We've structured our web site so that, in general, you can visit our site without identifying yourself or revealing any personal information (i.e., information by which you can be identified and/or contacted, such as name, mailing address, telephone number, or email address or any similar information you submit to us). Once you choose to provide us personal information, you can be assured that it will only be used in accordance with the principles set forth below.
We respect the privacy rights of individuals
LESCOJA will respect the legal requirements that exist regarding the privacy of personal information and is committed to complying with all applicable laws. LESCOJA will, from time to time, review its personal information collection, use, and disclosure practices in order to assure compliance with laws and regulations.
What personal information we collect
On some LESCOJA web pages, you can contact us. The types of personal information collected at these pages may include name, mailing address and email address.
In order to tailor our subsequent communications to you and continuously improve our products and services, we may also ask you to voluntarily provide us with information, including information regarding your personal or professional interests, demographics, experience with our products and contact preferences.
We do not collect any personal information about you unless you provide it to us. If you email us or answer questions we have placed on this web site, you are voluntarily releasing that information to us. Please do not submit personal information to us if you do not want us to have this information in our database.
How we use personal information
LESCOJA uses your personal information to better understand your needs and provide you with better products and service. Specifically, we use your information to communicate back to you, to update you on products, services and benefits, and to personalize our web site for you.
Occasionally, LESCOJA may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. We will always give you the opportunity to opt out of receiving such contacts.
LESCOJA will not use or share the personal information provided to us online in ways unrelated to the ones described above without letting you know and offering you a choice. We will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us, and we will make all reasonable efforts to honor such requests. We are not responsible for removing your personal information from the lists of any third party who has been provided your information in accordance with this policy, such as a business partner.
What aggregate information we collect
We may also collect non-personal information and may aggregate any information collected in a manner which does not identify any specific individual.
As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as "clickstreamdata," may be collected and stored by a web site's server such as ours. Clickstream data can tell us the type of computer and browsing software you use and the address of the web site from which you linked to the Site.
How we use aggregate information
We may collect and use clickstream data as a form of aggregate information to anonymously determine how much time visitors spend on each page of our web site, how visitors navigate throughout the web site and how we may tailor our web pages to better meet the needs of visitors. We may use this information to improve our web site and our services. Any collection or use of clickstream data will be anonymous and aggregate, and will not intentionally contain any personal information.
LESCOJA is committed to taking reasonable steps to ensure the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of personal information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the personal information we collect online.
Collection of Information from Children
LESCOJA has no intention of collecting personal information from children (i.e., individuals under the age of 13). LESCOJA will maintain procedures to assure that information about children is only collected with explicit consent and is protected against improper use, consistent with applicable law. If a child has provided LESCOJA with personal information, LESCOJA asks that a parent or guardian of the child contact LESCOJA using our Contact Us page to inform us of that fact. LESCOJA will use reasonable efforts to delete such information from its database.
Any communication or material you transmit to us by email or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, nonconfidential and nonproprietary. Except to the extent expressly covered by this policy, anything you transmit or post may be used by us for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, you expressly agree that we are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to us without compensation and for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products and services using such information.
Access to and Correction of Information
LESCOJA will maintain procedures consistent with applicable law for individuals to gain access to their collected personal information and, when appropriate, correct any information that is inaccurate or incomplete, change their individual consent level or have their personal information deleted.
Comment and Questions
United States of America
Our web site is maintained in the United States of America. By using the web site, you authorize the export of your personal information to the USA and its storage and use as specified in this policy.
LESCOJA will, and reserves the right to, modify and update this policy or its related business practices at any time. LESCOJA will NOT apply changes to this policy retroactively to information LESCOJA has previously collected.
Shipping and Handling
The simple way we determine Shipping and Handling rates:
The shipping & handling cost for your order is based on the total value of the order prior to application of any discounts or promotions.
|Order Value||Domestic Shipping and Handling Fee|
|$65.00 and Under||$7.95|
Delivery is available to every address in the United States - including PO Boxes and military addresses. All orders will be processed within 3 business days. Once the order is processed, all domestic orders will be shipped via the U.S. Postal Service by Priority Mail® and will usually be received within 2 to 3 business days. While every effort is made to insure that your order arrives in good order, we are not responsible for lost or damaged orders once they leave our facility and all claims must be made by the customer to the US Postal Service. Orders shipped outside the US will incur an additional $20.00 charge to cover increased shipping and handling costs. We cannot track or guarantee the delivery of your order once it leaves the continental US. While every effort will be made to insure you receive your order, international orders are at your own risk. Large orders may be shipped in multiple boxes. Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
Orders shipped outside the US will incur an additional $20.00 charge to cover increased shipping and handling costs. We cannot track or guarantee the delivery of your order once it leaves the continental US. While every effort will be made to insure you receive your order, international orders are at your own risk. (any customs or taxes due the receiving country are the responsibility of the customer). We reserve the right to require additional shipping and handling charges for large and/or heavy orders to cover the increased cost of international postage.
APO and FPO Boxes
How to ship to an APO or FPO address:
- Proceed through checkout.
- On the Address screen enter APO or FPO in the "City" field and select one of the following three choices from the "State" pull-down menu: - AA for Armed Forces of America - AE for Armed Forces Europe - AP for Armed Forces Pacific.
- Complete the remaining fields on the Address Screen.
30 Day Money-Back Guarantee
We want you to be fully satisfied with every item that you purchase from us. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping and handling charges that we incurred sending the order initially to you.
The item must be returned, unused or used, in good condition, in original boxes (whenever possible), with a letter explaining the reason for the return, and with all paperwork to ensure full credit.
Returning an Item
Here are the basic steps for returns:
- Pack the item securely in the original package, if possible.
- Enclose a copy of the original packing list with the item. Be sure to keep a copy of the packing list for your records. If you cannot send your packing list, please include your order number, billing name, and address with the item.
- All products must be returned, unused or used, in good condition, in original boxes (whenever possible), and with all paperwork to ensure full credit.
- All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
For your protection, we recommend that you use UPS or Insured Parcel Post for your return. Unless your packing slip directs you to ship an item to a different address (and if so, follow such directions), ship the return package to:
Lescoja Att: Returns Department PO Box 70222 Tucson, AZ 85737
- Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to the warehouse.
- You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.
Most items on our site are "in stock" and "ready to ship". Some items are either temporarily out-of-stock or are not available for shipment until a specific date. For more information, please read the details below.
Most orders for "in-stock" items begin the order process as soon as your online purchase is completed. Your "in-stock" item will be shipped once the item is located in stock, your payment is approved, and the receiving address is verified.
Backordered items are items that may not be in-stock, but are available to purchase on our site.
Delivery of Your Items
If you have any questions regarding our Shipping Policy or want to request a special shipping option, please contact us.
Cancellations Due to Order Processing Difficulties
Under certain circumstances, orders or specific items from an order are cancelled by our system for various reasons.
If your order is cancelled, you will receive an important notice regarding your order via e-mail which will explain the reason for the cancellation. You will not be billed for any cancelled items.
Changing or Canceling Your Order
After you have clicked "Complete Your Order," your order begins to process and we cannot make any modifications to your order.
E-mails About Your Order
After you place your order, you will receive e-mails that contain your order details.
Below are examples of e-mails you may receive:
- Order Confirmation. This e-mail confirms that we have received your order and contains your order number and product details.
- Shipment Confirmation. This e-mail confirms that your order has shipped.
- Important Notice About Your Order. There are a few reasons why you would receive this e-mail, including: difficulty in processing your order, inability to ship to the address provided, or cancellation of your order.
Finding Your Order Status:
The status of your order is easy to find.
- Check your e-mail. You will receive e-mails keeping you up-to-date about the status of your order.
- Visit the website. Click on "My Account" and sign-in to your account 24 hours a day. You may view information about your most recent orders as well as past orders.
- Contact us. Please email us at email@example.com